> ## Documentation Index
> Fetch the complete documentation index at: https://docs.psntools.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Change your account details
> Recover a purchased PSN account and change the email address on it, step by step.
This guide shows how to get back into a purchased PSN account and change the email address on it. It comes in two parts:
1. **Recover the account.** Reset the password using the inbox.
2. **Change the email.** Swap the sign-in email (Sign-In ID) to one you control.
Open the account's inbox before you start. See [Access your account inbox](/premium-services/new-accounts/landing-page), or use the [magic link](/premium-services/new-accounts/magic-link) instead.
## Before you start
You need three things off the account details page, plus a couple of tabs open:
* The **Login email**, the **Password**, and the **Date of birth (DOB)**. All three are on the account details page.
* The **inbox** open in another tab, so you can read the emails PlayStation sends.
* A **new email address** ready. This is the one you want the account to use from now on.
Keep the account details tab open the whole time. You'll jump back to it a few times to copy things.
## Steps
Go to [playstation.com](https://www.playstation.com). Type it in yourself, don't trust a link from somewhere else. Make sure the address bar says playstation.com.
Click your **profile picture** in the top right corner, then click **Sign Out**. If you're already signed out, skip this.
On the main page, click **Sign In**.
On the sign-in page, click **Trouble Signing In**.
Click **Recover Your Account**.
Go back to your **account details** and copy the **Login email**.
Paste that email into the **Sign-In ID** box on the Recover Your Account page, then click **Send Link**.
Switch to **PSNTools** and open your email access link (it looks something like `modding.psntools.com/i/0blahblahblahxxx`). Not sure where that link is? See [Access your inbox with a magic link](/premium-services/new-accounts/magic-link). Then click the **refresh** button on the inbox.
A new email shows up from **PlayStation Network**, titled **Password Change Notification**. That's the one you want.
Open that email and click **Recover Your Account**.
PlayStation asks how you want to verify the account. Pick **date of birth**, then click **Continue**.
Back to the **account details** page. Find the **DOB** and copy it.
Type that date of birth in, then click **Continue**.
Now it's time to make a new password. Click the **password** box.
Type your new password, then click **OK**.
Go back to the **account details** page and copy the **Login email** again.
On the PlayStation sign-in page, enter that **email** and your **new password**, then click **Sign In**.
You're in. Click your **profile picture** in the top right corner.
Click **Account Settings**.
Click **Security**.
Click the **edit** button next to the email.
Type your **new email** in the box, then click **Save**.
You'll see **Settings saved. You have been signed out. Please sign in again.** That means it worked. Sign back in with your new email and new password.
Done.